Review Tracking & Local Visibility

When someone searches for a local business, they often make a decision before they ever reach the website.

They see your reviews. Your rating. Your Google Business Profile. And the businesses Google shows for the service they need.

Depending on your business, customers may also check reviews on Facebook, Yelp, or industry-specific sites before deciding who to call, visit, or hire.
Reviews matter, but most business owners have better things to do than chase customers for feedback, check multiple review sites, and keep checking how they appear on Google.

We make that easier with a simple system for requesting reviews, keeping track of what customers are saying, and following your local Google presence.

Asking for Reviews Made Easy

Your account includes an easy way to request Google reviews from customers.
You receive:

• Ability to email review requests
• A dedicated review-request link
• QR code setup
• The ability to send individual or bulk review requests
• A private client dashboard

Already send invoices, receipts, appointment follow-ups, or thank-you messages? Add your review link and make the request part of what you’re already doing.

Monitor Reviews Across the Web — and Respond Easily

Your reputation isn’t limited to one review site.

A medical practice, for example, may have reviews on Google as well as Healthgrades, ZocDoc, or RateMDs. An attorney may need to watch Google, Facebook, Avvo, Lawyers.com, or Martindale. A contractor may have reviews spread across Google, Facebook, Yelp, Houzz, HomeAdvisor, and other industry sites.

Your dashboard brings reviews from supported major and industry-specific sites together, making it easier to see what customers are saying without checking each site individually.

When new Google reviews are found, you can take action. Connected Google and Facebook reviews can also be answered directly through the dashboard. For other supported review sites, you can follow the link to your business listing and respond there.

We provide practical examples for responding to positive, negative, and mixed reviews.

Google Business Profile Review

First, we audit your Google Business Profile when your service begins. We look for missing, inaccurate, or outdated information and other issues that could affect how your business appears to customers.

Local Review and Visibility Tracking Services

Choose a standalone tracking or tracking with a quarterly professional review.

1) Review Tracking Service

• Initial Google Business Profile and basic citation/NAP review
• Email, link, QR code, single and bulk review-request options
• Review monitoring across supported review sites
• Review-response tools and links
• Private client dashboard with review history and trends
• Website review widget to embed reviews on your site
• Google Maps tracking for up to five searches
• Basic competitor comparison
• Initial and quarterly Google Business Profile audits
• Review-request and response guides

2) Review Tracking + Insights Service

• Everything in Review Tracking, plus a Quarterly Insights Review with observations and recommendations.
• We’re reviewing: sentiment trends, response patterns, what’s working, what needs attention.

What the Quarterly Insights Review Includes

The dashboard can show you plenty of numbers. You probably don’t want to spend your time figuring out which ones matter.

Once a quarter, Daley PWS audits the information collected through your account, along with an examination of your website for obvious issues that may deserve attention.

We look at your reviews and ratings, local search visibility, Google Business Profile, competitors, and any obvious website issues.
If something needs attention, we’ll explain it. If everything looks fine, we’ll tell you that too.

There’s no requirement to purchase additional work.

No Expensive SEO Retainer

This isn’t a traditional monthly SEO package. The idea is simpler: help you build reviews, keep track of your reputation and local visibility, and let you know when we find something worth addressing.

If we find a Google Business Profile issue, inaccurate business listings, weak visibility for an important service, or an obvious website problem, we’ll explain what we recommend. Any additional work is optional and quoted separately.